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Customer's Feedback

* Indicates Compulsory fields
 Name of the organization *
 Your Name *
 Telephone No. *
 Fax No.
 E-mail *
   
   
Please go through following few questions and reply to them. please ( ) Click at appropriate column.
(5 = Excellent, 4 = Very good, 3 = Good, 2 = Fair, 1 = Poor, 0 = Don't know)
   
 
Sr. Description 5 4 3 2 1 0
               
1 How do you find our response to your           
  - Enquiry about new item
  - Follow up of running items
  - Reply to your telephone, fax, e-mails
               
2 How do you rate our follow-up with valued customer
like you
               
3 How do you rate our product quality with respect to            
  - Metallurgy
  - Physical parameters
  - Surface finish and appearance
               
4 Your opinion about our dispatches with respect to            
  - On time delivery
  - Agreed Quantity
               
5 How do you find our communication            
  - Telephone (oral communication)
  - Fax, e-mail, letters etc. (written communication)
               
6 How do you find our people communicating with your            
  organization w.r.t. (accessibility, availability,
  knowledge, responsiveness, feed back etc.)            
               
7 How do you find our logistic services
               
8 Suggestion, if any -            
 
                       
                   
     
 
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